Transportation from the airport is straightforward. You can take the JR Hanwa Line or Nankai Main Line to Rinku Town Station, located approximately six minutes on foot from the outlet. A shuttle bus also operates daily from Kansai International Airport with one-way fares of 300 yen for adults and 150 yen for children. The journey takes approximately 20 minutes.
Yes, tax-free shopping is available at designated stores. You need to present your passport at the cashier and make purchases in one day at the same store. For general items like clothes, shoes, and bags, the minimum purchase is 5,000 yen (excluding tax) with no upper limit. For consumable items such as food and cosmetics, purchases must be between 5,000 and 500,000 yen. Items must be taken out of Japan within 30 days after purchase.
Foreign visitors can obtain an Inbound Coupon at the information center by presenting their passport, which provides 5% to 20% discounts at over half the stores. The outlet also hosts five major sales annually, including Premium Outlet Bargain sales in January and August, as well as seasonal sales in spring, summer, and winter.
The outlet provides rental strollers (coin-operated with 100 yen deposit), wheelchairs available free of charge at the Information Center, nursing rooms with hot water and microwaves, and prayer rooms. Information centers offer assistance in Japanese, English, and Chinese, along with building maps and foreign currency exchange machines. For parking, visitors receive three hours free with purchases of 2,000 yen or more, and all-day free parking with purchases of 50,000 yen or more at each store.