Definitely an average stay in a well oiled hotel.
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The self check in which is at 4 PM. What’s a little inconvenient.
Although they have a service to keep your luggage which comes in convenient for the service, they won’t let you check in early.
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We stayed on the 18th floor. The rooms are not top of the class for the price and the number of stars the hotel claims. It had a good view of the parking lot and definitely to the adjustment other towers really peeking into other rooms of the annex towers.
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The breakfast buffet definitely is plenty, especially if you are first time visit in Japan and this is your first day. You can try out some of your future things with a reasonable quality ingredients. And they have a lot of counters. They have your usual continental breakfast and Japanese style breakfast. The breakfast hall has quite huge and loud.
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What are the biggest cons about the room in 18th floor the bathroom the bathroom floor is at least quarter of a feet above the bedroom and you keep hitting your feet when you come down and go to the bathroom.
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Also, a reminder if you stay here, the checkout is again self, and if you are planning to keep your bags at their complementary luggage service Make sure you give him time because the Qis quite long and snarling. Photo included.
⭐️⭐️⭐️⭐️⭐️
Shinagawa Prince Hotel – A City Within the City
The Shinagawa Prince Hotel is an impressive, full-scale destination in itself. The property is massive, featuring three distinct towers so yes, there may be a brief “Which tower am I in?” moment at check-in. Once I found my way to the Annex Tower, everything else was smooth sailing.
I stayed in a queen room with a separate bath on the 30th floor, which offered a fantastic panoramic view of Tokyo. The room was clean, quiet, and comfortable, exactly what you want after full days of exploring the city.
The staff truly stood out: friendly, professional, and always willing to help. The entire property felt well-maintained and calm despite its size. What really sets this hotel apart is the sheer amount of on-site entertainment, bowling, shopping, dining, and more, making it feel like a mini city.
Location-wise, it doesn’t get much better. The Shinagawa Station is literally across the street, making it incredibly easy to hop on a train and explore Tokyo daily. And when the trains stopped running, a quick Uber ride back was under $10 USD, convenient and budget-friendly.
While I didn’t try the hotel breakfast, based on the overall experience, I imagine it would be just as solid. All in all, I highly recommend the Shinagawa Prince Hotel and would absolutely stay here again on future visits to Tokyo.
Convenience, comfort, and connectivity this place delivers.
Hotel located just a 1-minute walk from Shinagawa Station (subway lines and Shinkansen trains). It features three towers with guest rooms and business areas, as well as several on-site restaurants offering a range of price options. The rooms are spotless and equipped with everything you need, and there are vending machines on every floor for drinks. The staff is very courteous and efficient. Nothing to complain about — a more than perfect stay for business. I highly recommend it.
I would like to share a detailed review that may help future travelers.
The first impression upon arriving at Shinagawa Prince Hotel is its grand scale — the hotel is huge! The check-in process was smooth, and we were assisted by an extremely friendly receptionist (it may have helped that I spoke Japanese). We stayed in a corner room on the 25th floor, as we were a party of three. The elevators are large and operated with the room key card — once you tap it, your floor is automatically activated, which is very convenient.
Now, regarding the room itself: it did not particularly impress me. The furniture feels somewhat outdated and could benefit from renovation. For three people, the space felt quite tight — especially considering we had multiple suitcases (nine in total). The bathroom is the typical compact Japanese style, with bathtub/shower, toilet, and sink all in one unit. Of all the hotels we stayed at during our trip, this one felt the most dated and showed some signs of wear (e.g., worn faucet, older flush system, less modern toilet seat, and bedside light control panel that looked quite outdated).
I understand that hotel rooms in Tokyo tend to be smaller, but for such a large and well-known hotel, I expected a bit more modernity in the rooms.
Now, the very positive points:
• Complimentary luggage storage — this was absolutely wonderful. We were able to store part of our luggage at the hotel while traveling to other cities, free of charge. This made our logistics much easier and saved us a significant amount of money.
• On-site takkyubin (Yamato Transport) counter — located on the 2nd floor of the Main Tower. Extremely convenient for forwarding luggage to the next hotel. In other hotels, we had to search for nearby Yamato offices.
• Coin laundry on the 9th floor of the Main Tower — many washing and drying machines available, a coin exchange machine (despite being told there wasn’t one 😅), and a detergent vending machine. Very useful during a longer stay.
Washing: 35 minutes – 300 yen
Drying: 20 minutes – 200 yen
Detergent: 100 yen per packet
Sometimes the machines were busy, but overall we were able to use them without much trouble.
There is also a food court, a very convenient 7-Eleven, a restaurant called Pivot (which we loved), and several excellent shops on the ground floor.
Additionally, the hotel is located directly across from Shinagawa Station, one of Tokyo’s main transportation hubs. This makes getting around extremely convenient.
We did not visit the aquarium or other attractions within the complex, so I can only review what we personally experienced.
Overall, Shinagawa Prince Hotel is extremely practical and well-located, with very useful on-site facilities. However, the guest rooms would benefit from modernization to better match the scale and reputation of the property.
Rooms were small, but thats standard Japanese hotel sizes. The carpet and walls were old and had stains. Location was good, right across from Shinagawa Station. Housekeeping and amenities were good, and they give you free water everytime they clean your room. Check-in and check-out were smooth, and the staff were very helpful. Not bad for the price.
