Public areas including plazas and gardens are free. Suntory Hall requires concert tickets with prices varying by performance. Restaurants, shops, and hotel facilities charge separately.
The complex offers restaurants, retail shops, landscaped gardens, and public art installations. Seasonal events are held in outdoor spaces. The architecture and green areas are accessible for casual visits.
Entry to the main 2,006-seat auditorium requires a concert ticket. The lobby and public areas may be accessible during operating hours, but the hall primarily functions as a performance venue.
Suntory Hall hosts classical music concerts featuring international and Japanese orchestras, chamber music ensembles, and solo recitals. The venue is designed specifically for classical performances and is known for its exceptional acoustics and vineyard-style seating arrangement.
Observation areas are available within the ANA InterContinental Tokyo hotel, though access may be restricted to hotel guests or dining patrons. The 37-story Ark Mori Building is primarily an office tower without public observation decks. Public spaces offer ground-level views of the complex's architecture and gardens.