While food and beverage orders are strongly encouraged as part of the dining and entertainment concept, requirements vary by seating type and performance. Most tickets include a minimum charge or set menu, particularly for dinner shows. Some seating categories may require only drink orders. It's advisable to check the specific terms when booking your tickets, as policies can differ between performances.
Tickets for popular artists and weekend performances often sell out weeks in advance, so booking as early as possible is recommended. Tickets typically go on sale 1-2 months before the performance date through the official Billboard Live website or authorized ticket vendors. For less well-known acts or weekday shows, tickets may be available closer to the event date, though advance booking ensures better seating options.
Photography and video recording are generally prohibited during performances to respect artist rights and avoid disturbing other guests. Some artists may permit brief, non-flash photography during specific moments, which will be announced by staff. Mobile phones should be silenced, and their use during the show is discouraged. These policies help maintain the intimate, respectful atmosphere that defines the Billboard Live experience.
Billboard Live Osaka maintains a smart casual dress code to preserve its upscale ambiance. While formal attire isn't required, guests should avoid overly casual clothing such as shorts, sandals, sleeveless shirts, or sportswear. Business casual or evening wear is appropriate for most performances. The venue aims to create a sophisticated environment where guests can enjoy premium entertainment in comfort and style.
Age restrictions depend on the specific performance and showtime. Evening dinner shows typically welcome guests of all ages, though children must be able to sit quietly through the performance. Late-night shows usually have an age restriction of 20 years and older due to alcohol service and later hours. Some performances may have specific age requirements set by the artist. Always verify age policies when purchasing tickets, as accompanied minors may be permitted for certain shows.
