The store opens Monday to Friday from 11:00 AM to 7:00 PM and Saturday to Sunday from 10:00 AM to 7:00 PM. It is closed on Wednesdays and during New Year's holidays.
Yes. Testing stations are available throughout the store for trying fountain pens, glass pens, and inks from the Kobe INK Monogatari collection.
NAGASAWA provides free fountain pen cleaning service for all customers, regardless of where the pen was purchased. Staff can assist with ink selection and pen maintenance.
The complex houses three restaurants, a furniture store, and an event space. The building is part of Kobe Harborland, which includes additional shopping at umie, a Ferris wheel, and the Anpanman Museum.