The museum is open from 9:30 AM to 4:30 PM from April 1 to November 30. During special festival periods including the Sakura Festival, Neputa Festival, and Snow Lantern Festival, extended hours run from 9:30 AM to 6:00 PM. The museum is closed on Tuesdays, except during the Sakura Festival, Neputa Festival, and Snow Lantern Festival when there are no holidays from December to March.