Place doesn’t even get traction around 1am with everyone on their phone with barely anyone there. Staff proceeds to shove me out of the way so they can seat someone for a reason I cannot conceive due to the fact there was so much clearance so they obviously care so little for their guest. I’d only recommend this place for their DJ which played a very well rounded playlist but we could only stay there so long due to how sad the place was the staff was the tipping point to leave.
I really wanted this to be a 5-star review, because overall the venue itself and the service inside were great—but an incident at the entrance seriously impacted the start of our night.
Upon arrival, I was confronted by an African man dressed entirely in black. There was no visible indication that he was security, and he did not identify himself as such initially. After I walked past him, he became aggressive, got into my personal space, accused me of racism, and made inappropriate personal remarks. He blocked my path, told me I was no longer allowed into the club, and became physical by grabbing me. Only after the confrontation escalated did he unzip his jacket and say that he was security.
This was especially frustrating given that our table had been booked one to two months in advance and our name was already on the list. Despite the incident, we did proceed inside and purchased the table, spending a significant amount of money.
I do want to give credit where it’s due—our bottle service attendant and table security were excellent and did an amazing job, which helped make up for this by the end of the night.
That said, being verbally harassed and physically touched at the entrance is completely unacceptable. I would genuinely like to update this to a 5-star review, but I would like to understand what actions are being taken to address this situation and ensure guests don’t experience something similar in the future.
1 Oak solidified to me that the Tokyo club scene isn’t for everyone. I was inside for maybe 5 minutes and walked out. The staff was friendly but refused a refund when I walked in and out nearly immediately. No one wants to dance or do anything, you’d be better off buying everyone in your local Family Mart drinks and starting a party there. 4000 yen cover for men
I’d say it was the worst club I visited in Tokyo. There’s nowhere to sit unless you get a VIP table, and the place is packed with them. It was my first time in Roppongi, and I was disappointed. The security staff cherry-pick customers and treat people differently based on who they are. My advice is not to spend your weekend anywhere other than Shinjuku or Shibuya—after all, as a tourist, you don't have that many weekends to spare