Easy to access with two main entrances and very clear route descriptions, making navigation simple even for first-time visitors. There is a great variety of stores, restaurants, and services inside, plus hotels connected directly to the building, which is extremely convenient for travelers carrying luggage or arriving late. The location and overall organization make the experience very comfortable and stress free.
This was my favorite station during two weeks in Japan. All the stations can be quite confusing but Kyoto had the best and easiest places to find. Once we located the department store inside the station we found ask the restaurants in their top two floors. We ate at one of the restaurants and after dinner discovered an area we might never have seen. We found a Skywalk between the department store and another part of the station. When we looked out the windows on the Skywalk we discovered an amazing area that we had to inspect closer. We left the Skywalk (we were on the 11th floor) and found our way outside. From there we were able to wall up to the 12th floor roof and see the sights. Then we walked back down to the 11th floor where the mountain of escalators go down to the first floor. But you need to stop at the 6th level to see the light show. This was an amazing area that we might never have discovered had we not eaten up in the department store. Enjoy the photos. By the way you can walk on the light side area.
Just like other big stations in Japan, this place is well connected. It's got all the information in Japanese and English with many train station assistants around to help. With the JR, Local and Shinkansen connection, it is a breeze to transit through the station. Sucia, IC cards and/or local currency can be used to buy tickets. Many atms and currency conversion options available. Apart from this, many stores available for food, drink, accessories and travel.
Amazed that reviewers here complain about the crowd and how annoyed they get. The station is meant to be busy. With Google maps and other navigation apps, things are a lot easier to navigate through the station
Impressive station — more than just a transit hub, it’s practically an attraction on its own with its striking modern architecture and open atrium design. Lots of shops, restaurants, and easy access to trains and buses. A great starting or ending point for exploring Kyoto.
Really glad to be back at this station since our last visit to Kyoto 3 years ago. Station is huge, with many connecting lines from Tokyo, Nagoya, Osaka and many more. While the station is constantly packed, at no time would you feel squeezed nor claustrophobic as everyone seems to be on their way somewhere. There are a lot of amenities in the station, and it is convenient located to the nearby hotels, restaurants and cafes.