We had a decent stay at this hotel. The rooms are dated and nothing special. The service is good, the reception staff were very helpful, also about local bus timetables.
The food was fairly average. There was a good choice but quality was just so-so.
The best food for breakfast was the bread pudding. Very delicious !
The onsen was nice and it swapped in the morning so we could try both.
We played darts in the games room for a little extra cost.
There were warnings not to go outside because of bears.
We used the shuttle bus from Tazawako station. Otherwise you have to go by car
Beautiful traditional-style rooms, with a stunning view. Set back from the main town a little so not the easiest to access but there is a local bus route (to nyuto onsen) that runs from the station and stops at the bottom of the access road. The walk from there is uphill and takes about 12 minutes (which feels more with luggage). We hired a car on day 2 of our trip and it made everything so much easier - would definitely recommend, especially if you're heading to the onsen in the area (tsurunoyu is highly recommended but a taxi will cost you ~¥10,000 from here! The public bus will take you about halfway but there's not much else up there so unless you fancy a long trek, the car will be both cheaper and more convenient)
The hotel itself is lovely, scrupulously clean and with nice facilities. The hot springs are very relaxing, and in the chillier weather the outside baths are even nicer with the contrasting temperatures of cold air and 42/44°C water.
The food served is nicely made and presented, with several local specialities included. The menu is broadly the same each day, so if you want variety then this is about the only place it falls down.
All in all, a lovely place to stay. Staff were all extremely polite and courteous and despite a bit of a language barrier (we speak only very basic Japanese, they speak some English), they went out of their way to ensure we understood what was being said, and how the hotel worked.
Note: there was a small accommodation fee (they called it a 'spa fee') which is not unusual in Japan but we hadn't realised in advance as we booked through a tour company. It was only ¥300/person, which at today's rate was about £1.47 each. Negligible amount but worth knowing
Its a very family type of resort. The room is clean, toilet is clean though has some stains probably through use. Good view of snow and white powdery snow on the hill. A 10 mins walk to the bus stop. Buffet is great and a highlight of our stay.
A little walk from the bus stop but we didn’t mind it. It was nice to see some of the snow views. Lovely clean Onsen. Outdoor Onsen was great and intimate. Dinner buffet was really delicious. There were so many options, high quality.
Good food, free shuttle to a ski resoirt and a station. Units are old, and a bit dirty in terms of cleaning standing point. Otherwise, evetything else is great.
