What other travelers are saying about Tokyo Chuo City Tourist Information Center
I had a really great experience at the Information Centre last year in November. I tried the Japanese Calligraphy workshop where this employee helped me in writing my name in Japanese and she let me try it quite a few times. She spoke basic English so communication was not a problem. They also had the free Kimono experience as well at that time which I tried but the pictures were not so great and hence not adding them here in the review.
You can also take a stamp in your diary of this Centre. You can add a review on a website and they give you a gift. There are also really nice post cards and other items which you can shop for! Highly recommended!
The center is located on the basement level (B1F) of Kyoboshi Edogrand, directly connected to Exit 8 of Kyobashi Station on the Tokyo Metro Ginza Line. It's also just a 5-minute walk from the Yaesu South Exit of JR Tokyo Station. The address makes it one of the most accessible tourist information centers in central Tokyo, with excellent connectivity to major transportation hubs.
Staff members provide assistance in Japanese, English, and Chinese. The center offers comprehensive sightseeing information, multilingual touch panels for self-service searches, free Wi-Fi access, and hands-on cultural experiences including kimono wearing and traditional calligraphy lessons. They also provide product sales and displays, plus complimentary wheelchair rental for day use to visitors staying in Chuo Ward or sightseeing in the district.
The center operates 10:00 to 18:00 daily and remains open year-round except when the Kyobashi Edogrand building is closed. There is no admission fee - all information services, facilities, and cultural activities are provided free of charge to visitors.
The center offers authentic Japanese cultural immersion opportunities beyond standard information services. Visitors can participate in kimono wearing experiences and traditional calligraphy lessons. These hands-on activities are designed to give tourists a deeper understanding of Japanese culture and traditions, reflecting Chuo Ward's character as a district where historic Tokyo traditions coexist with modern elements.
The center specializes in Chuo Ward, which encompasses famous districts like Ginza, Tsukiji, and Nihonbashi. As the primary information hub for one of Tokyo's most culturally rich areas, it's an ideal starting point for understanding the unique blend of traditional Japanese culture and contemporary modernity that defines this district. The center's strategic location and comprehensive local knowledge make it particularly valuable for visitors planning to explore central Tokyo's historic and shopping areas.
We had the most incredible experience here while trying to find a luggage storage facility. We discovered and purchased the Subway pass for tourists which potentially saves money (need to do 3+ trips or more per day to make it worthwhile). There were middle schoolers at this location on a Work Co-Op experience that interacted with my middle schoolers creating an unexpected cultural exchange. They taught our kids how to write their names in traditional calligraphy. The staff were genuinely helpful and wanted the best possible experience for us as tourists and her students shadowing her. Bravo!!
Exceptional hospitality and engagement - the team working here will guide you in understanding Tokyo and the Japanese culture - regardless of you are looking for advice how to go hiking or participate in a workshop where you can try to write your name in Japanese! Phenomenal tourist centre! Thumbs up!
We visited this tourist information center beginning of February and were very warm welcomed by the staff. Apart from having useful and educating materials, one can try on a kimono and make pictures. There are several colors to choose from. It was a memorable experience and pictures turned out great.
