During my trip to Kansai earlier this year, I accidentally boarded the wrong train from Kyoto and headed north instead of Osaka. Thankfully, the passengers and train staff were incredibly kind and helpful. With their assistance, I managed to get off at Tsuruga Station. The station staff there patiently explained which train I should take, and I was able to board the correct train to Osaka without any issues.
This little mishap turned into one of the most memorable parts of my journey. I was deeply touched by the calmness, warmth, and willingness to help from complete strangers, all with smiles on their faces. A heartfelt thank you to everyone who lent a hand—I truly experienced the kindness and hospitality of the Japanese people.
The Shinkansen extension station is very nice!
Using the Hokuriku Arch Pass, Tsuruga station is where you change from Shinkansen to Limited Express Thunderbird or Shirasagi.
***BECAREFUL***
Once you get off, you have limited time to get Limited Express reserve seats. If there are a few people getting reserve tickets at the machine or in ticketing office, you will miss the Limited Express and you will have to wait until the next available (seems like an hour).
One the other hand, Tsuruga area near the station is very nice to explore and enjoy.
Visiting "Tsuruga Station" and Tsuruga City for the first time was quite an experience.
The station is quite large, thanks to the extension of the "Hokuriku Shinkansen" to Tsuruga in March 2024.
After exiting the west side of the station, I noticed a variety of hotels, local souvenir shops, Starbucks, and even the campus of Fukui University right behind the Starbucks.
I saw many visitors from overseas, and I hope they enjoyed their stay in the elegantly modest and beautiful city of Tsuruga as much as I did.
We would like to file a complaint about the appalling treatment received by a ticket window clerk on the JR line at Tsuruga Station. We had asked to purchase tickets to Kanazawa, but we were charged an extra fee. When we asked why, he dismissed us as if we were nothing.
We are already dealing with the fact that in most places no English is spoken at all (even in very crowded locations where they should at least be able to manage the basics), but being treated like animals on top of that is something we will not tolerate.