The museum is open from 10:00 AM to 5:00 PM, with last admission at 4:30 PM. It is closed on Mondays (or the following Tuesday if Monday is a national holiday) and during the New Year holiday period.
Photography is prohibited in the exhibition galleries. Photography may be permitted in designated areas where signage indicates it is allowed. Flash photography and tripods are not permitted.
The museum provides English descriptions for major artworks and exhibition sections. Audio guides in multiple languages, including English, are available for rent at an additional fee.
The museum has an on-site café that serves light meals, beverages, and desserts. Additional dining options are available near Hachioji Station.
The museum shop sells exhibition catalogs, art books, postcards, posters, and gift items related to the collection and current exhibitions. Many catalogs are available in both Japanese and English.