Had no expectations, thoroughly enjoyed it. I don't think the staff were condescending, they were crystal clear about no phones or light emitting devices while engaging in the exhibit, and very helpful given how dark the experience gets.
Must have a timed entry, but it is worth going through the process because the immersion experience is incredible. There is beauty in its simplicity, but the experience will still provide amazing insights into your own personal perceptions of light and dark.
Wonderful experience - when you eventually get in! We bought a multi site ticket only to be told this had a separate ticket. You can’t simply buy a ticket on site - you have to stand there, scan a QR code, register, set up payment and then buy a ticket that can’t be saved to a wallet. Instead you have to bookmark the website with the tickets - which is difficult to find once you go off it.
The best art house currently on show in my opinion - immersive, unexpected, dream-like similar to immersive theatre. Worth following the staff instructions closely to get the full, unspoilt experience