The ground-level floor contains a FamilyMart convenience store, a small vegetable shop, and a Fukushima Shinkin Bank ATM. The basement level houses the ticket gate and platforms, the station office, waiting room, and toilets. Bicycle rentals are available from the station to help you explore the onsen town and surrounding areas. The Iizaka Onsen Tourism Association office is located directly across from the station plaza, where you can obtain brochures, walking maps, and tourist information.