We had a wonderful stay here. The personal was very kind, the rooms were traditionally Japanese and the food was an amazing experience. If you would like to experience a very traditional Japanese stay, I would recommend this location. You are given Japanese robes to wear around the hotel. The baths were very nice with water heated by the mountains. The food is like art - made by very talented chefs filled with sushi and fish. Thank you very much for everything!
Great! Let me revise that for you:
I’m currently staying at this charming, traditional ryokan in Hakone, just a 10–12 minute walk from Yumoto station. The hotel is facing a beautiful lake, and I have a fantastic view of the lake and a lovely bridge crossing it. The ryokan has a classic feel, offering traditional breakfast and dinner served right in your room. The staff are always smiling, super helpful, and there are even English-speaking staff, which is a big plus. My room is spacious, facing the lake—it’s a bit dated but very clean and comfortable. I also want to give a special shout-out to Honey, who provided outstanding service. She spoke perfect English, was always on time, and took great care of us during both breakfast and dinner. Plus, the hotel’s private onsen (just 3,000 yen) is absolutely worth it. It’s on the other side of the lake, but the experience is really relaxing and well worth the money. I highly recommend this hotel, especially because of Honey’s excellent care!
We had a wonderful 2 days. It was excellent with the private onsen and all the other facilities. The lady who especially took care of us was amazing. Her attention to us during breakfast and dinner, as well as the room service, was wonderful. If you want to experience and understand Japanese culture more closely, this hotel and its staff are the right choice.
This place was so great!
We loved having the option of a private onsen across the bridge, as well as being given a complimentary session in the inside couples onsen. The public onsens were both really nice, with men and women sides being switched, allowing both to be experienced.
The dinner and breakfast included were generous, delicious and had an extensive variety. The free drinks in happy hour were very much appreciated, and able to be enjoyed on their terrace that enjoys a great view.
The room was nice, and we were fortunate to have a river side one with a great view on the top floor. They were quiet and private, with good facilities. The futons were super comfortable.
The staff were very friendly and helpful from check in, through dinner and set up, right until check out. They could not have been more friendly.
The location is great, easily accessed by train, bus or even foot from Hakone-Yumoto station.
Staying here was a real highlight of our trip, and surprisingly affordable. We would thoroughly recommend. Thank you for our stay!
This Ryokan is amazing! Beautiful views of a river, amazing friendly staff, incredible food and lovely onsens! Some of the staff was fluent in English and others knew enough words that we never struggled to communicate.
Highly recommend staying here!!