A nice hotel to stay in and I enjoyed the bath. The key system can be improved though. There are a key for the shoe box, one for hotel room, wrist band for payment, and a locker room key. It’s such a complicated system. Also, after check out, if you want to store your luggage, you actually can’t leave the building and come back later, unlike the usual hotel practice.
Fantastic experience, will be staying here whenever I'm in Osaka! Touristy stuff nearby is overpriced, but very close to a train station.
I love how the whole hotel is no-shoes. Stayed in the new building, which was quiet and clean. No experience with the old building.
The spa floors are incredible, open late, have plenty of amenities, and are very relaxing. There are a variety of pools ranging from cold to hot, carbonated, oxygen bubbles, indoor/outdoor, etc. and multiple saunas and salt scrub of varying temperatures.
Rooms are very cozy, and the hotel areas are quiet. Breakfast is delicious, lots of good Japanese food.
Staff don't really speak English, but who cares, you're in Japan, it's your job to make an effort to learn the language.
The only drawbacks are that replacing the arm band is needlessly expensive, and for some reason, they won't give you extra blankets, if you want the extra weight.
Otherwise, phenomenal experience! Can't wait to be back.
Wow experience. Clean and hygienic
All amenities, tooth brush, towels, body care. Pressure machine massage chairs, Best bathing experience, the salt sauna was outstanding as were the herbal infused steam and baths. Price very nominal. Out of the world experience.
So many onsens and warm spas to choose from!
The pillows are hard like rocks. You have to ask for a blanket to sleep on. Window in 707 rattled when open. Staff knew some things but didn't seem to know enough. Good location.
Although the location is good, about 3 mins walk to metro, there are too many steps in the front of main gate which is inconvenient for travelers with heavy luggage.
The staffs, no matter responsible for checkin or checkout counters, were inpatient…at least the time when I checked in&out.
But at least the staff at the entrance and exit of the shoe storage area were friendly.
Here is also a problem I am confused, why there is no bath area but only a toilet in the restroom.
The hot spring is very comfortable! Highly recommended! Every one should try it!
