Overall, the service was good, room quality and food are great. Staff are polite. But room arrangement fell short of expectations. Without this issue I will give a five star to the hotel
I booked an suite with private onsen for 2 nights. Upon arrival, however, I was informed that the private onsen suite was unavailable on the first night and was reassigned to another suite with hot tub and nice view. This change significantly disrupted our plans, as the private onsen suite was the main reason for our booking. We needed to stay in the first room on first day and did a regular check out on next day, then re-check in again. which was a disturbance to us.
No prior notice was offered and room price difference provided only when I required, which left us quite disappointed. Luckly they offered a 45mins private onsen section for us for free as compensation.
I hope the hotel can improve communication and room availability in the future.
Everything was perfect!
While my family enjoyed staying at this Ryokan.
Baby/kids friendly, free ramen at night, free drinks most of the time , free massage chair, and I loved the Onsen so much.
My mum and husband loved their high quality food:)
It was amazing and highly recommended this place.
They wouldn't let me check in when it was late at night and I was freezing cold. I had to sleep in a chair in their lobby. At least they let me sleep in a chair in the lobby, other hotels wouldn't let me in to get warm. I was about to call 119 because I was getting so cold outside and no one would give me shelter (I had a bicycle,not a car). Then I asked to please be allowed to get hot water from the drink bar and would pay any price, they refused. Give me a break, have some compassion. I asked if I could just get an onsen since they wouldn't let me get a room until 11am (I slept in the lobby chair from 2am-7am). Nope. So I just left. I would have gladly paid and was desperate to pay for room,onsen, food, and was refused all three because it wasn't 11am. Stupid.
The hotel's dinner is a buffet style with two main dishes.
The main dishes are braised splendid alfonsino, and a boat-shaped platter of fresh fish boasting an astonishing size.
The boat-shaped platter is a luxurious assortment of seven kinds of fresh fish, including splendid alfonsino, yellowtail, bonito, turban shell, abalone, squid, and albacore tuna, filling the boat to the brim.
The other main dish, braised splendid alfonsino, is also served as a whole fish.
The fish, thoroughly infused with soy sauce, has a wonderfully tender texture.
You can taste the sweetness of the fat in the splendid alfonsino, along with the flavor of the soy sauce. The dish was a perfect match, and the portion size was more than sufficient, naturally leaving us completely satisfied.
Then came the much-anticipated buffet. In addition to the usual all-you-can-eat and all-you-can-drink options, they also offered all-you-can-eat grilled seafood, which was available by order.
The grilled seafood included scallops, turban shells, and clams, all available by order but all-you-can-eat.
The buffet itself offered a wide variety of dishes, from Japanese cuisine like sushi and tempura to oysters and beef sukiyaki.
The most impressive was the fried oysters; we were amazed that oysters of this size were available in an all-you-can-eat selection!
After the meal, we were thoroughly satisfied with the buffet, which also offered a wide selection of sweets, including freshly made Mont Blanc.
This hot spring inn offers something for everyone, from families to couples, with both stunning views and delicious food.
More about Tateyama Onsen Senri no Kaze from our blog