Question 1

What does the tour include?

Accepted Answer

This tour offers a comprehensive experience, providing access to both the awe-inspiring Tokyo Skytree (comprising both Tembo Galleria and Tembo Deck) and the freedom to explore the city at your own pace on the Sky Hop Bus.

Question 2

Can I choose my admission time for Tokyo Skytree?

Accepted Answer

Yes, we want you to have a personalized experience. You can specify your preferred admission time when booking your tickets, ensuring your day unfolds just as you envision.

Question 3

Do I need to make reservations for the Sky Hop Bus?

Accepted Answer

No reservations are necessary for the Sky Hop Bus. You can use your Sky Hop Bus ticket within its specified validity period, granting you the flexibility to explore at your leisure.

Question 4

Are there age restrictions for children?

Accepted Answer

Children under 5 years old are granted free admission, and even preschoolers aged 6 also enjoy complimentary entry.

Question 5

Can I bring infants on the Sky Hop Bus?

Accepted Answer

Absolutely! If you have a preschool child under 6 years old, one can ride for free when comfortably seated on an adult's lap.

Question 6

What is the cancellation policy for this tour?

Accepted Answer

Once booked, this tour becomes non-refundable, so we recommend confirming your plans before making your reservation.

Question 7

Can I use the Sky Hop Bus voucher at a later date?

Accepted Answer

Yes, the Sky Hop Bus voucher is valid within a generous 3-month (90-day) period from the date of purchase, providing you flexibility in planning your adventure.

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Tokyo Skytree Visit & 12-Hour Sky Hop Bus Combo Ticket

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