The hotel is totally not worthy of the price.
The room is spacious while it’s quite old. And
we even need to walk long way to refill the water bottle everyday.
The night snack time only offers one kind of biscuit which is exactly different from the photos showing on website.
As for the public bath area, the outdoor hot spring is shared by men and women on a rotating schedule, but there’s no clear information about the time slots for each which is quite confusing.
If you like RISONARE hotel, I would say Atami one is way better than this one.
Great fun for a family trip. Many activities available, pool with waves and restaurant is fantastic, conbini just at the entrance is a plus. Dinner buffet is decent but not amazing. I'm not impressed with the onsen but fun if you like to interact with the local insects. Yes, it's a bit dated and maintenance could be a bit better.
Expensive but worth the experience for at least once and not repeatable.
Amazing place with tons of activities for kids of all ages. We especially appreciated tree climbing, sky lessons, and the heated pool.
I wish they had a better onsen, but you'll be so busy that you won't miss it.
There are lots of shops around, but my favorite was a burger place just past the shopping street.
Not far you can visit the Keith Haring museum.
What a lovely stay
Just look at my pictures VS their website, reality check.
Also bed are terrible I could not sleep well at all.
Dinner buffet is quiet good, 'breakfast is really basic.
The pool was fun for kids with waves.
Overall good experience but won't come back
Not really a dog-friendly place... We went there together with our two dogs and stayed for two nights. On the website it was advertised as a place you can enjoy with your dogs but that isn't really true.
First of all, the hotel was completely crowded with lots of children which isn't an ideal environment for most dogs.
Second, there were no facilities for dogs. No dog run or anything else a dog would have enjoyed.
Third, the restaurant has a table for customers with dogs but after our dog barked once (because a child was running towards it) we were told to bring our dogs back to our room. It totally makes sense that barking would annoy other customers but the restaurant was full of screaming, crying and running children which were never told to be quiet.
For families it might be a good place to stay at but I don't recommend it to any dog owner.
The room was very spacious but the bathroom was disappointing. Small shower and small bathtub, not really what I was expecting for the price we paid. The spa was very small considering the amount of people staying there. The hotel has a very big pool which was great for all the children there
More about Hoshino Resort Pepper Street from our blog
